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WebForce Technical Support Services |
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Webforce developed our unique Enterprise IT onsite support service to meet the business needs of Small & Medium Enterprises. Users can enjoy the professional IT development ability equivalent to an enterprise-level IT department at only a fraction of the cost of hiring a full time IT support staff.
Support PackageWebForce Technical Services (WTS) is designed to help small and medium-sized businesses manage their PCs, Servers or any devices in your Local Area Network (LAN). We also address even more pressing problems - IT administrators begging for relief from the mundane tasks of desktop maintenance and productivity lost due to downtime.
Service ScopeServices includes:
- Unlimited Help Desk Support
- Onsite Service Support
- System Maintenance & Network Administration
- Professional IT Consulting & Strategic Planning
- Price listed only for single location, charges negotiable for multi locations
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| Package | Basic | Standard | Professional | Enterprise | | Monthly Fees | HK$ 880 | HK$ 1380 | HK$ 2380 | HK$ 3880 | | No. of PC Support | 1-5 | 6-10 | 11-25 | 26-50 | | No. of Server Support | | 1 | 2 | 3 | | Telephone Helpdesk, Remote Technical Support | | Unlimited | Unlimited | Unlimited | | Regular Onsite Support (4 hrs per session) | 1 | 1 | 1 | 2 | | Incident Onsite Support (4 hrs per session) | 0 | 1 | 2 | 2 | | Extra Urgent Onsite Support (min 2 hrs，4 hrs arrived) | $400/hr | $380/hr | $350/hr | $300/hr | | Extra PC / Server | $80/PC $350/server | $80/PC $350/server | $80/PC $350/server | $80/PC $350/server | |
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Last Updated ( Tuesday, 08 January 2008 )
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